Shipping & Returns
Shipping Policy
At The Sassy Squirrel Shop, we aim to deliver your orders swiftly and securely. Our shipping methods are designed to ensure your items arrive in perfect condition. We want you to feel confident in your purchase, so rest assured that your order is in good hands!
We offer flat-rate shipping of $7 per order and free shipping on orders over $125. Online orders will be processed within 1-3 days and will be shipped via USPS. You will be provided with a tracking number once the order is placed.
For any shipping questions, feel free to reach out. We are here to assist you and ensure your shopping experience is seamless and enjoyable.
Return & Exchange Policy
Items are eligible for return with the original receipt, within 14 days of purchase. After the 14 days, returns will not be accepted.
Shipping fees are non-refundable, and customers are responsible for return shipping costs.
Online returns are issued as store credit via an online gift card once the item is received and approved. Items must be in perfect condition to be accepted for return.
For online returns, please get in touch with us at thesassysquirrelshop@gmail.com to begin your return within 14 days of purchase.
FOR A PROPER RETURN - items MUST be unused with all original tags attached. Items with visible wear will not be accepted.
Your satisfaction is our priority. We encourage you to reach out with any questions or concerns regarding your order, and we’ll be happy to help you.